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Getting YOU ready for Pepsi's Rock The South

Where is Rock the South located?

York Farms

1872 County Road 469

Cullman, AL 35057

What time do the gates open?

Gates open at 2pm on both days.

When does the music start and stop?

Music starts at 3pm and the show ends at 11pm on both days.

What new things will be offered?

Camping- The party can last all day! We are excited to offer 10’ x 30’ spots for camping with you and your closest friends. Let the party last all day!

RV Parking- Sleep in your luxurious motorhome, camper, or travel-trailer.

Will I be searched coming into the festival?

Yes, In the spirit of keeping all of our patrons safe, all patrons will be subject to search through metal detectors

Can I leave and come back?

If you have a camping or rv wristband, you may enter the concert area and return.

Can I bring an umbrella or tent for shade?

No-tents and umbrellas are not allowed as they cause obstructed views, but we welcome ponchos and rain jackets!

Can I bring a chair or blanket?

Yes! Folding chairs and blankets are allowed in the General Admission area.

Do you provide seating?

Front Porch sections provide chairs. No chairs are provided otherwise this year.

Will I be able to see the stage?

Not only will the stage be bigger, Rock the South will have HUGE LED walls on either side so EVERYBODY can see what is going on all the time!

What am I allowed to bring into the festival?

No food or beverage carry-ins allowed. You may bring folding chairs and blankets. All persons are subject to search at entry gates. All weapons are prohibited.

Will there be ATMs on-site?

YES, Rock the South will have 12 ATM’s scattered across the property!

Can I bring my pet?

No.

What about Covid?

Rock the South is following Alabama CDC guidelines. Currently, there have been no changes in regards to state requirements of outdoor events. We encourage all our attendees to make their own personal necessary precautions when attending Rock the South.

Tickets

Where can I purchase tickets?

Tickets can be purchased through the Rock the South website on the tickets page.

Can I use my two-day ticket on Friday and someone else use it Saturday?

All tickets are non-transferable. When you arrive on Friday, you get a wristband that will become your ticket for Saturday. Do not take the wristband off!

I have bought my ticket online and have not received it.

All online tickets are emailed to you and printed off at home. If you did not receive your tickets in an email or have lost or accidentally deleted your email please contact Rock the South customer support at tickets@rockthesouth.com.

What is the refund policy on ticket purchases?

All sales are non-refundable. Service Fees are non-refundable. If the event cancels or the price of your ticket will be refunded, but the service fees are non-refundable.

Are children allowed at the concerts?

Children are allowed; however, we recommend parental discretion as the event does allow alcohol consumption. Children 2 and under are free, children age 3 and up are full price.

Will tickets be available at the door?

If there is still availability YES! Cash and Credit only at the door.

What does a VIP ticket include?

All VIP ticket details can be found on the tickets page.

Parking

What time does parking start?

Parking starts at 12, noon on both days.

Does Rock the South provide ADA parking?

Yes!

Food and Drink

Can I bring my own cooler or food or drinks?

No, Rock the South will have over 25 food and beverage vendors. From the best barbecue in the South to hamburgers to lemonade to Greek Food, Rock the South has you covered!

What is the alcoholic beverage policy?

Alcoholic Beverage will be available for purchase on property. Outside alcohol is not permitted.

Do any of the vendors take plastic?

Every vendor will take both cash and credit!

Where are the ATM locations?

ATMs can be found throughout the festival grounds. ATMs are also located inside the Main Gate and other festival locations.

Safety & Security

Who should I tell if I see a problem?

Rock the South will have a very large security contingent on-site. If you see an issue, please notify any of our security officers from the uniformed security team, or police officers from the Cullman Police Department, Cullman County Sheriff’s Department or Alabama State Troopers.

Will there be first-aid on-site?

Absolutely! The Cullman Fire Department and Cullman County EMS do an incredible job of keeping all of our attendees safe!

What if I lose my child?

There will be a lost children's tent staffed by the Cullman Police Department right next to the main Medical Tent.

What is the weather policy?

While Rock the South is rain or shine, we work with Cullman Emergency Management Agency to coordinate and implement plans for severe weather that includes lighting, hail, or other severe weather elements for our attendees, volunteers, sponsors, and vendors. We work closely with meteorologists and our local EMS to coordinate possible evacuations. For more information about our evacuation policies, please email info@rockthesouth.com.

What is the health safety plan?

While we hope Pepsi Rock the South will not have any restrictions, we do have multiple contingency and safety plans in the works that will be based on any local and state health orders that might be in place at the time of the festival.

Miscellaneous

Are there volunteers for the festival?

Yes! For volunteer inquiry, email info@rockthesouth.com.

I want to be a vendor. How do I make that happen?

Please visit our vendor page. If you have additional questions, please contact our vendor department at vendors@rockthesouth.com.

What is allowed inside the event?

Chairs (except if in VIP), Towels, Hats, Medicine (in approved containers), Cameras, Backpacks (Small/Medium).

What is not allowed inside the event?

Audio Recording Devices, Chains/Chain Wallets, Fireworks/Explosives, Flags, Outside Food or Beverage, Laser Pointers, Pets, Professional Cameras, Tents, Umbrellas, Wagons, Video Cameras, Guns & Knives.

Source: RockTheSouth.com


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